Business analysis & specification
Leads strategy and business analysis, translating your goals, processes and user needs into a clear specification for design and development.
About Square Owl
A senior team of product thinkers. We’ve spent 25+ years learning where digital products go wrong, so yours doesn’t.
1.0 · How we think
The principles behind every engagement, whether it’s a napkin sketch or a platform rescue.
Nothing gets built until everyone can see the same product on paper: what it does, who it’s for, and what it costs.
If we’re not the right partner, we’ll tell you in the first conversation.
Written into the specification from the first workshop, and backed by our ISO 27001 certification.
We stay after launch, because that’s when products start getting better. Some of our client partnerships have run for twelve years and counting.
2.0 · Our story
Founded in Manchester in 2014, Square Owl builds on our founder’s experience delivering pioneering digital projects since 1997.
Designed and built the original BTshop.com, helping bring online purchasing to BT’s business customers.
Built the first B2B handheld ordering system for BT Cellnet, now O2, enabling businesses to place orders on the move.
Built and rolled out a knowledge management platform across the multinational customer base of the AT&T and BT global joint venture.
Developed a pizza ordering system for Domino’s, helping bring digital technology into the customer ordering experience.
Monetised KCOM’s consumer broadband portal, creating a revenue stream worth £5 million a year.
Our founder won the Business Media award after introducing augmented reality advertising to a printed business directory.
Established Square Owl to help organisations plan, design and build better digital products, drawing on years of practical experience.
Our founder completed the Goldman Sachs 10,000 Small Businesses programme, delivered in partnership with Saïd Business School, University of Oxford.
Working across public sector, healthcare, finance and regulated platforms, supporting clients throughout the UK, Europe and the US.
3.0 · Who you’ll work with
Senior people lead every part of the work. The people you meet at the start stay involved throughout, from the first conversation to delivery.
Leads strategy and business analysis, translating your goals, processes and user needs into a clear specification for design and development.
Manages delivery with our developers, keeps the work aligned with the specification and tests it before it reaches you.
Leads user experience, design and content, from early prototypes through to the finished product.
Turns data into useful insight through analytics, reporting and dashboards, helping you understand performance and make informed decisions.
Our regular developers and trusted specialists bring the expertise each project needs. We brief, manage and coordinate their work, giving you one point of accountability.
4.0 · Why “Square Owl”?
Look closely at our owl and there’s more to it than meets the eye. Each element represents something we bring to every partnership.
Creativity. Fresh thinking and the confidence to look past the obvious answer.
Insight. Illuminating the details others overlook and uncovering opportunities hidden in the data.
Security and stability. Solid foundations that hold when the pressure’s on.
Knowledge and wisdom. Decades of experience, combined with the curiosity to keep learning.
Start here
A structured call about where you are and the right next step, with the people who’d actually work on your project.